Service Designer and Product Strategist

I design services and products to be more useful, usable, and efficient.

I’d love to work with you. Get in touch.

Design + Technology

An innovative designer with over 10 years of experience in leadership roles with a passion in
creating improvements in public services and well-being.

Creating simple to use data interactions and helping to create a user-centered government.

WHAT I DO

Human-Centered Data

Building a community for designers who want to make data more human centered

Human-Centered Government

Helping to embed service design thinking into local government

HOW I WORK

PROJECT PLANNING
Stakeholder Management
Kick Off Meetings
Workshop Planning
Design Direction
Team Management

RESEARCH
Recruitment Guidance
Research Planning
Discussion Guide
Qualitative Research

DESIGN STRATEGY
User Journey Maps
Experience Mapping
Service Blueprints
Aligning Business and User Objectives

DESIGN
Prototypes
Wire Framing
Prototype Testing
Interaction Design
Visual Direction